FAQs for Consumers

FAQs for Consumers

Developed by Credit Technologies®, Mortgage Preflight® is a safe and secure method to pre-authorize access to your credit data for the processing of a mortgage application. Mortgage Preflight® gives you control over who has access to your confidential data and is the recommended first step when searching for the best mortgage loan and terms. Preflight® also provides you valuable insight into information that will be critical throughout the mortgage. Mortgage Preflight® provides,
  • A secure method for you and your lender to comply with various State and Federal laws requiring the demonstration of permissible purpose and your specific authorization prior to accessing your personal credit data.
  • Precise ID authentication – an additional level of protection against identity theft.
  • FACTA Mandated disclosures containing all three FICO® scores – The same scores that will be utilized by your lender in the mortgage process.
  • Your  Preflight Report a custom “check-list” of items your mortgage professional will be reviewing in the lending process. Your customized analysis will identify potential issues that might need to be addressed and discover opportunities (often otherwise hidden) that can result in better loan terms and lower costs.
  • A real-time, direct and secure conduit with your mortgage professional.  Within seconds, your data is in the hands of your lender allowing for an immediate review, response and processing.
Mortgage Preflight® approved participating lenders include many of the top national mortgage originators. All lenders go through a thorough an intensive application and vetting process including background checks with physical inspections prior to inclusion in Mortgage Preflight®. In addition, all banks & credit unions are licensed and governed through the FDIC, NCUA, with mortgage lenders, correspondents and brokers licensed through the National Mortgage Licensing System & Registry (NMLS.) The NMLS number of every Preflight® participant is located beside their name and can be verified at http://www.nmlsconsumeraccess.org/
The Mortgage Preflight® system utilizes bank-level security including 128-bit SSL encryption. The Precise ID™ advanced authentication process verifies your identity before your Preflight® transaction is processed. Mortgage Preflight® is designed, operated and maintained by Credit Technologies®, Inc. Serving clients nationwide since 1990 and handling more than 15,000 secure transactions daily for leading national banks, State and Federal governments – We’re certified through, and obtain your records directly from the three repositories (Experian®, Trans Union® and Equifax®) with all credit score data provided through FICO®. For your protection, all requests are encrypted prior to transmission and storage. In addition, we process your credit card transaction directly through our own merchant account, and any charges will appear on your credit card statement as Credit Technologies, Inc®.
No. While Mortgage Preflight® provides FACTA disclosures that include all three FICO® scores, It does not return a copy of your Experian®, Trans Union® or Equifax® credit file. There are multiple ways to obtain a copy of your credit report free of charge. Compliments of the FACTA Act (FACTA), all consumers are able to obtain copies of each of their credit reports annually free of charge through AnnualCreditReport.com. The tri-merge credit report and FICO® scores obtained by your lender through the Mortgage Preflight® process  contain data from Experian®, Trans Union® and Equifax® – specifically designed for the mortgage lending process.
Mortgage Preflight® costs vary based on your lender’s data requirements and whether an individual or joint file is needed. The total cost is displayed on the order confirmation screen for your approval prior to placing your order.
 Absolutely, It’s wise to be careful about where and with whom you share confidential information. The Mortgage Preflight® system is a secure and encrypted method of providing your lender specific authorization and access to your credit data for the purposes of processing your mortgage loan. Mortgage Preflight® eliminates the use of non-secure methods previously used (i.e. phone, fax, email…) Should you prefer not to provide your information via Preflight®, simply contact your mortgage professional directly by phone or email using the contact data displayed on the top of the Mortgage Preflight page.
Sure – You’ll automatically receive a paper copy of your Risk Based Pricing Disclosure Exception Notice, and FACTA Consumer Score Disclosure including all of your FICO scores and additional disclosure information in the mail. Your lender upon request, can also provide you a copy of your Credit Radar analysis and full credit report, or you can request a copy of your credit report directly from Credit Technologies by writing to, Consumer Disclosures Credit Technologies, Inc. 50481 W. Pontiac Trail Wixom, MI 48393 Please be sure to include your full name, address, DOB and transaction ID (from your confirmation email) and a copy of your government issued photo ID so we can quickly process your request.
As part of our commitment to protect your confidential information and to comply with various State, Federal and repository regulations, we must be able authenticate your identity before proceeding with the Mortgage Preflight® process. We verify your identity using a process called Precise ID which generates a series of simple challenge questions based on the identity information you have provided. Generally, applicants are able to complete the multiple choice challenge questions in less than 30 seconds. Should you encounter difficulties, you may be asked to respond to a second set of challenge questions. If you are unable to provide the required correct responses, we will be unable to process your Mortgage Preflight® transaction online. No inquiry into your credit report is made nor do you incur any charge on the incomplete transaction. Should this occur, you should contact your mortgage professional using the provided phone or email address to proceed with your transaction.
Every credit score provided by Credit Technologies is a FICO score created by the Fair Isaac Corporation. This is the credit score used by virtually every lender in the mortgage industry and is the precise score that your lender will use to determining your loan eligibility and terms.
We recommend you contact your mortgage professional directly using the phone and email address information provided on the Preflight® form. Please be advised, Preflight® team members are unable to provide information on lending product, pricing or qualification requirements.